Terms of Service

Last updated: May 30, 2025

Welcome to Inforact. These Terms of Service govern your use of our website and services. Please read these terms carefully before using our platform.

1. Acceptance of Terms

By accessing or using Inforact services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

These Terms constitute a legally binding agreement between you and Inforact regarding your use of the Service. You must be at least 18 years old to use our services or have obtained parental consent if you are under 18.

2. User Registration

To access certain features of our platform, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3. Service Description

Inforact provides a platform for information management and interactive data processing. Our services include data visualization, analytics, and collaborative tools designed to help users manage and interpret information effectively.

We reserve the right to modify, suspend, or discontinue the Service (or any part or content thereof) at any time with or without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

4. User Obligations

As a user of our service, you agree not to:

• Use the Service for any illegal purpose or in violation of any local, state, national, or international law
• Violate or infringe other people's intellectual property, privacy, publicity, or other legal rights
• Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Post or transmit any content that is harmful, offensive, obscene, abusive, invasive of privacy, or otherwise objectionable
• Use the Service in any manner that could disable, overburden, damage, or impair the site

You are solely responsible for all data, information, and material that you submit, upload, post, or otherwise make available via the Service.

5. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Inforact and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Inforact.

You retain all rights to data you upload, post, or otherwise transmit through the Service. By uploading, posting, or otherwise transmitting data through the Service, you grant us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, store, display, reproduce, modify, and distribute your content solely for the purpose of operating and providing our Services.

6. Limitation of Liability

In no event shall Inforact, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use or alteration of your transmissions or content

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.

7. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service or contact our support team to request account deletion.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

1. Information Collection

We collect several types of information from and about users of our platform, including:

• Personal Data: Information that can be used to identify you individually, such as your name, email address, telephone number, and postal address.
• Account Information: Your username, password, account preferences, and usage history.
• Usage Data: Information about how you access and use our services, including your IP address, browser type, device information, operating system, and the pages you visit.
• Communication Data: Records of your interactions with us, including customer support communications and survey responses.
• User Content: Information and content that you upload, post, or otherwise transmit through our services.

We collect this information when you register on our platform, use our services, participate in surveys, or communicate with us.

2. Data Usage

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Understand how users interact with our services to enhance user experience
• Develop new products, services, features, and functionality
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience by delivering content and product offerings relevant to your interests

We may also use your information in an aggregated, de-identified form for research, statistical analysis, and business intelligence purposes.

3. Data Protection

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Our security measures include:

• Encryption of sensitive data both in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication procedures
• Regular backups and disaster recovery planning
• Employee training on data security and privacy practices

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any login credentials associated with your account.

4. Cookie Policy

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

• Essential Cookies: Necessary for the basic functionality of our website.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Enable us to personalize content and remember your preferences.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

5. Third-party Services

Our service may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

We may use third-party service providers to:

• Facilitate our service (such as payment processing)
• Provide the service on our behalf
• Perform service-related services
• Assist us in analyzing how our service is used

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. User Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request copies of your personal information that we hold.
• Rectification: You can ask us to correct inaccurate personal information and to complete incomplete personal information.
• Erasure: You can ask us to erase your personal information in certain circumstances.
• Restriction: You can ask us to restrict the processing of your personal information in certain circumstances.
• Data Portability: You can receive the personal information you provided to us in a structured, commonly used format.
• Objection: You can object to our processing of your personal information based on our legitimate interests.

To exercise any of these rights, please contact us using the information provided in the Contact Information section. We may need to verify your identity before responding to your request.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When determining the appropriate retention period for personal data, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Whether we can achieve those purposes through other means
• Legal, regulatory, and contractual requirements

When we no longer need personal data, we will securely delete or anonymize it.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Our Data Protection Officer can be contacted at son.bui@inforact.com.